Returns & Exchanges

At Tata Simply Better, we strive to ensure the highest quality for our plant-based products. Due to the perishable nature of our food items, we offer resolutions for damaged or incorrect orders reported within 24 hours of delivery.

1

Report Issue

Contact our customer support team within 24 hours of receiving your order if there are any quality concerns or missing items.

2

Provide Documentation

Share clear photographs of the product packaging, the invoice, and the specific issue to help our quality control team assess the claim.

3

Verification Process

Our team will review your request and the provided evidence within 2-3 business days to determine if it meets our replacement criteria.

4

Resolution Delivery

Once approved, we will initiate a free replacement of the product or issue a refund to your original payment method.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing